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Freezing after updates on macOS (Sierra)

MRxRadex

Hello. Every time after spine's update it freezes just with the icon in the dock. After shutting it down in a hard way and reopening it is ok again. Have this problem after each update. If not updating - always opens.
MacOS Sierra 10.12.1
2,3 GHz Intel Core i7
16 Gb 1600 MHz DDR3
Nvidia GeForce GT 750M 2048 MB

MRxRadex

Mario

Hm, I can't reproduce this issue on my macOS Sierra 10.12.1 install. Do you have any other software installed that runs in the background and may interfer?

MRxRadex

For now, I had totally deleted Spine with appcleaner + uninstallPKG. Had installed it again and it freezes even when the update starts, but updating continue. And after it, update window closes and nothing happens.
As I know spine written in Java and I have the latest version of java.
Next time I will restart my mac and try again and send you screen with system processes.

Mario

Please also send us your log file located in <user home folder>/Library/Application Support/Spine/spine.log.

MRxRadex

Hello. Checked spine update in virtual machine with clean mac os sierra. It was ok.
Even don't know what can cause freezing when update starts on my machine.

Mario

Then it can only be another program interfering with Spine. Do you have a software firewall or antivirus program installed (the latter is less likely on macOS).

MRxRadex

Sorry for not responding for so long, I was waiting for a new update to test it, but there are no updates for 3.5 version nowadays. No, I do not have any of this kind of software.

Mario

Thanks for getting back to me. We'll keep an eye on this, couldn't repro it yet. Thanks for reporting!