spine 4.2.04-beta, An unexpected error has occurred on macOS 10.13.6

Ttuna · 15 nov. 2023

spine 4.2.04-beta, An unexpected error has occurred on macOS 10.13.6
spine cant't be opened on my macOS 10.13.6 and iMac 10.12.6
This is my result.

Zoc-MacBook-Pro:~ Zoc$ /Applications/Spine.app/Contents/MacOS/Spine -u 4.2.04-beta
Spine Launcher 4.2.01
Esoteric Software LLC (C) 2013-2022 | http://esotericsoftware.com
Mac OS X x86_64 10.13.6
ATI Technologies Inc., AMD Radeon R9 M370X OpenGL Engine, 2.1 ATI-1.68.25
Downloading: Spine 4.2.04-beta Professional
Starting: Spine 4.2.04-beta Professional
Spine 4.2.04-beta Professional
Licensed to: <removed>
ERROR: An unexpected error has occurred:
[error] An error occurred starting 4.2.04-beta: /Users/Zoc/Library/Application Support/Spine/updates/4.2.04-beta
   at s.wov._(_:1158)
   <events>
Cause: [invoke]
   at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at s.wov._(_:1145) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
   at s.vuI.Z(_:2322)
   at Editor.start(_:68) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
   at s.wum._(_:73)
   at s.xYt._(_:694)
   at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
   at com.esotericsoftware.spine.editor.Editor.run(_:76)
   at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
   at s.vuI.Z(_:2320) ...
Cause: [error] s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
   at s.wum.Z(_:214)
   at s.wum._(_:70) ...
Cause: s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
   at s.ses._(_:159)
   at s.wum.Z(_:169) ...
Cause: s.ahm: Unable to create a temporary file.
   at s.ses._(_:115)
   at s.ses._(_:154) ...
Cause: [invoke]
   at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
   at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
   at java.lang.reflect.Method.invoke(Unknown Source)
   at s.wum._(_:236)
   at s.CvW.run(_:173)
   at s.ses._(_:121)
   at s.ses._(_:102) ...
Cause: [UnsatisfiedLinkError] /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: dlopen(/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib, 1): no suitable image found.  Did find:
	/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: cannot load 'libspine-editor64.dylib' (load command 0x80000034 is unknown)
	/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: stat() failed with errno=316
   at jdk.internal.loader.NativeLibraries.load(Native Method)
   at jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source)
   at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
   at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
   at java.lang.ClassLoader.loadLibrary(Unknown Source)
   at java.lang.Runtime.load0(Unknown Source)
   at java.lang.System.load(Unknown Source) ...
ERROR: Error handling error:
[error] 
   [original] Launcher 4.2.01 (27) full, zh_hans
   Zoc, Zoc-MacBook-Pro.local, Mac OS X x86_64 10.13.6
   Starting: 4.2.04-beta
      at s.LRm._(_:141)
      at s.LRm._(_:103)
      at s.CyY._(_:179)
      at java.lang.Thread.run(Unknown Source)
   Cause: [error] An error occurred starting 4.2.04-beta: /Users/Zoc/Library/Application Support/Spine/updates/4.2.04-beta
      at s.wov._(_:1158)
      <events>
   Cause: [invoke]
      at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at s.wov._(_:1145) ...
   Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
      at s.vuI.Z(_:2322)
      at Editor.start(_:68) ...
   Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
      at s.wum._(_:73)
      at s.xYt._(_:694)
      at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
      at com.esotericsoftware.spine.editor.Editor.run(_:76)
      at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
      at s.vuI.Z(_:2320) ...
   Cause: [error] s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
      at s.wum.Z(_:214)
      at s.wum._(_:70) ...
   Cause: s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
      at s.ses._(_:159)
      at s.wum.Z(_:169) ...
   Cause: s.ahm: Unable to create a temporary file.
      at s.ses._(_:115)
      at s.ses._(_:154) ...
   Cause: [invoke]
      at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at s.wum._(_:236)
      at s.CvW.run(_:173)
      at s.ses._(_:121)
      at s.ses._(_:102) ...
   Cause: [UnsatisfiedLinkError] /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: dlopen(/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib, 1): no suitable image found.  Did find:
   	/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: cannot load 'libspine-editor64.dylib' (load command 0x80000034 is unknown)
   	/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: stat() failed with errno=316
      at jdk.internal.loader.NativeLibraries.load(Native Method)
      at jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source)
      at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
      at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
      at java.lang.ClassLoader.loadLibrary(Unknown Source)
      at java.lang.Runtime.load0(Unknown Source)
      at java.lang.System.load(Unknown Source) ...
   at s.LRm._(_:168)
   at s.LRm._(_:103)
   at s.CyY._(_:179)
   at java.lang.Thread.run(Unknown Source)
Cause: [error] Unable to create request.
   at s.onY.<init>(_:28)
   at s.LRm._(_:156) ...

Mario · 15 nov. 2023

Please:

Open a terminal (CMD+space, type terminal, press ENTER)
Copy this into the window and press enter: ls -ah /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib
Post the output here
Copy this into the window and press enter: file /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib
Post the output here

If you have restarted your computer in the meantime, those files may no longer exist. Start Spine again, let it crash, then look for the new file path that couldn't be loaded.

I've tested this launcher + Editor combination on both an Apple Silicon mac and an Intel mac and it works as expected in both cases. My guess is that your .dylibs have been corrupted by some process. You do not happen to have some macOS "virus scanner" or similar software running?

Ontheroof · 15 nov. 2023

Having the same problem... Spine beta 4.2 Cannot run on Mac 10.13.6 Intel

Mario · 16 nov. 2023

I can not reproduce this on my Intel machines. Could you guys please follow the steps I listed above and tell me the result? Without that I can't help.

Ontheroof · 16 nov. 2023

Hello, Thanks... I've tried to follow this steps but Im missing something... Is not really working for me or just I have no idea how it works terminal (not having much experience on it).

1-When I paste on Terminal "ls -ah" I got This:

2- And When I paste ( /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib) I got message (No such file or directory)

I rally do not know how to act sorry and Thanks

Mario · 16 nov. 2023

Thanks for trying. It's a frustrating error. A couple of questions:

Do you have any sort of antivirus/firewall programm installed on your Mac? If so, which one and what version.
Can you run other Spine Editor versions, like the latest 4.1?

With that out of the way, please try the following:

Make a copy of the folder <user home folder>/Library/Application Support/Spine/
Delete the folder
Start Spine and try to run the 4.2-beta Editor version
Post the error log here if it doesn't work. You can find it in <user home folder>/Library/Application Support/Spine/spine.log

Sorry, this is really hard to debug for me, as I can not reproduce it on my machines. Thanks for your help.

Ttuna · 16 nov. 2023

Sorry for the late feedback. I uninstalled the anti-virus scanning software that may affect spine and restarted the computer. When I started spine, it crashed. I entered the code you gave. This is the result. I don’t know if I correctly understood the operation process you requested.

`Last login: Fri Nov 17 04:18:38 on console
192:~ Zoc$ /Applications/Spine.app/Contents/MacOS/Spine -u 4.2.04-beta --hide-license
Spine Launcher 4.2.01
Esoteric Software LLC (C) 2013-2022 | http://esotericsoftware.com
Mac OS X x86_64 10.13.6
ATI Technologies Inc., AMD Radeon R9 M370X OpenGL Engine, 2.1 ATI-1.68.25
Downloading: Spine 4.2.04-beta Professional
Starting: Spine 4.2.04-beta Professional
Spine 4.2.04-beta Professional
Licensed to: <removed> ERROR: An unexpected error has occurred:
[error] An error occurred starting 4.2.04-beta: /Users/Zoc/Library/Application Support/Spine/updates/4.2.04-beta
at s.wov.(:1158)
<events>
Cause: [invoke]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at s.wov.(:1145) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
at s.vuI.Z(:2322)
at Editor.start(:68) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
at s.wum.(:73)
at s.xYt.(:694)
at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
at com.esotericsoftware.spine.editor.Editor.run(:76)
at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
at s.vuI.Z(:2320) ...
Cause: [error] s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
at s.wum.Z(:214)
at s.wum.(:70) ...
Cause: s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
at s.ses.(:159)
at s.wum.Z(:169) ...
Cause: s.ahm: Unable to create a temporary file.
at s.ses.(:115)
at s.ses.(:154) ...
Cause: [invoke]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at s.wum.(:236)
at s.CvW.run(:173)
at s.ses.(:121)
at s.ses.(:102) ...
Cause: [UnsatisfiedLinkError] /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: dlopen(/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib, 1): no suitable image found. Did find:
/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: cannot load 'libspine-editor64.dylib' (load command 0x80000034 is unknown)
/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: stat() failed with errno=316
at jdk.internal.loader.NativeLibraries.load(Native Method)
at jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source)
at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.System.load(Unknown Source) ...
ERROR: Error handling error:
[error]
[original] Launcher 4.2.01 (27) full, zh_hans
Zoc, Zoc-MacBook-Pro.local, Mac OS X x86_64 10.13.6
Starting: 4.2.04-beta
at s.LRm.(:141)
at s.LRm.(:103)
at s.CyY.(:179)
at java.lang.Thread.run(Unknown Source)
Cause: [error] An error occurred starting 4.2.04-beta: /Users/Zoc/Library/Application Support/Spine/updates/4.2.04-beta
at s.wov.(:1158)
<events>
Cause: [invoke]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at s.wov.(:1145) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
at s.vuI.Z(:2322)
at Editor.start(:68) ...
Cause: [error] Error loading library for Mac OS X, 64-bit: spine-editor
at s.wum.(:73)
at s.xYt.(:694)
at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
at com.esotericsoftware.spine.editor.Editor.run(:76)
at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
at s.vuI.Z(:2320) ...
Cause: [error] s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
at s.wum.Z(:214)
at s.wum.(:70) ...
Cause: s.ahm: Unable to create a temporary file (libspine-editor64.dylib).
at s.ses.(:159)
at s.wum.Z(:169) ...
Cause: s.ahm: Unable to create a temporary file.
at s.ses.(:115)
at s.ses.(:154) ...
Cause: [invoke]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at s.wum.(:236)
at s.CvW.run(:173)
at s.ses.(:121)
at s.ses.(:102) ...
Cause: [UnsatisfiedLinkError] /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: dlopen(/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib, 1): no suitable image found. Did find:
/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: cannot load 'libspine-editor64.dylib' (load command 0x80000034 is unknown)
/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: stat() failed with errno=316
at jdk.internal.loader.NativeLibraries.load(Native Method)
at jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source)
at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.lang.Runtime.load0(Unknown Source)
at java.lang.System.load(Unknown Source) ...
at s.LRm.(:168)
at s.LRm.(:103)
at s.CyY.(:179)
at java.lang.Thread.run(Unknown Source)
Cause: [error] Unable to create request.
at s.onY.<init>(:28)

at s.LRm._(_:156) ...

Sorry, Spine has encountered a fatal error.

Antivirus software may crash Spine.
Please disable any antivirus software or safelist Spine.

#

A fatal error has occurred:

#

SIGFPE (0x8) at pc=0x0000037ed1fcf7e3, pid=719, tid=775

Problematic frame:

J 5232 c2 java.lang.Integer.getChars(II[B)I java.base@17.0.6 (131 bytes) @ 0x0000037ed1fcf7e3 [0x0000037ed1fcf7a0+0x0000000000000043]

#

An error report file with more information has been saved at:

/Users/Zoc/Library/Application Support/Spine/spine.log

2023-11-17 04:29:36.933 Spine[719:56522] CFUserNotificationDisplayAlert: called from main application thread, will block waiting for a response.
#

To report this problem please contact us at:

contact@esotericsoftware.com

#
192:~ Zoc$

Last login: Fri Nov 17 04:28:47 on ttys000
Zoc-MacBook-Pro:~ Zoc$ ls -ah
. .config Desktop
.. .json Documents
.CFUserTextEncoding .lanternsecrets Downloads
.DS_Store .nuuid.ini Library
.Trash .prefs Movies
.adobe .thumbnails Music
.atlas .wns Pictures
Zoc-MacBook-Pro:~ Zoc$ ls -ah /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib
ls: /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: No such file or directory
Zoc-MacBook-Pro:~ Zoc$ file /private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib
/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib: cannot open `/private/var/folders/sc/4p0kbm4j5l39gm2rf_px9x880000gn/T/.spine/Zoc/libspine-editor64.dylib' (No such file or directory)
Zoc-MacBook-Pro:~ Zoc$

`

Ttuna · 16 nov. 2023

I can run any version of spine except version 4.2, I tried reinstalling spine, but still can't run version 4.2

Ontheroof · 16 nov. 2023

1-Do you have any sort of antivirus/firewall programm installed on your Mac? If so, which one and what version?
_Not any antivirus or Firewall.

2-Can you run other Spine Editor versions, like the latest 4.1?

Yes I can run 4.1 and others.. but not 4.2.

Ontheroof · 16 nov. 2023

Sorry , I have not any folder called Spine inside of (Application Support) :/ Not sure if Im looking wrong... I,ve looked everywhere.

Many thanks for your efford... I can imagine is hard to spot the problem.. If I can help of anything let me know. Many Thanks

Misaki · 17 nov. 2023

Ontheroof

Sorry , I have not any folder called Spine inside of (Application Support) :/ Not sure if Im looking wrong... I,ve looked everywhere.

The "Spine" folder under "Application Support" is where user files are stored and can also be accessed from Spine 4.1 as follows:

Open the Spine settings window via the Spine menu:
Press the Browse button in the Application->Files->Backups section:
This will open the folder where the backups are stored. This folder is located under Application Support/Spine, so you should be able to see the contents of the Spine folder by going up the hierarchy.

Could you try to find the Spine folder this way?

Ontheroof · 17 nov. 2023

Hello Misaki.

I did find the Spine folder in that way thanks... I did the steps you told me (erase folder and start Spine 4.2):
Spine crashed still... Here I send the Log file:

spinelog.zip

1kB

Ontheroof · 17 nov. 2023

Thanks

Mario · 17 nov. 2023

Thanks, the culprit seems to be this:
cannot load 'libspine-editor64.dylib' (load command 0x80000034 is unknown)

Both of you are running very old macOS versions, Sierra (10.12) and High Sierra (10.13). It seems that the libspine-editor64.dylib is depending on a system library that is not available in these macOS versions.

I will look into remedying this. Could you tell me why you are still on such outdated macOS versions? we will have to drop support eventually, since Apple is making a lot of changes to macOS in each, which makes supporting older versions harder and harder.

Nate · 17 nov. 2023

Please try in 4.2.05-beta, available now! It has changes by Mario that should fix this.

Ontheroof · 17 nov. 2023

Wow Amazing! Works perfect! You team are a machine

Works super on Mac 10.13.6 (High Sierra)

Many thanks

Mario · 17 nov. 2023

I'M A MACHINE!