• Editor
  • Purchased but no license link or any email

Hi, I just purchased Spine PRO but during payment it said that it did not accept my card but the payment went through and deducted from my account. I tried spine license recovery and no email at all. Please Help!!

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Hello, please send us a mail at contact@esotericsoftware.com from the mail you used to purchase Spine, or your current mail with proof of purchase (for example the transaction number) and we'll help you fix the problem.

Erika a écrit

Hi! I sent an email, please let me know if you've received it. Thank you 🙁(

We have received it, thanks. We've responded and can continue discussion via email. Cheers! :beer: