• 中文
  • 打开spine后报错。

Related Discussions
...

我安装正版的软件,并第一次打开后输入官方购买的序列号后报错,报错信息如下,请官方客服看看怎么解决:sorry the server could not be contacted please check your internet connection and any firewall settings that may be blocking spine


就是报附件截图里的错误

抱歉,添麻烦了。 请确保没有防病毒软件或防火墙阻止Spine访问互联网。 还请发布您的spine.log文件。 你可以在这里找到它:

Windows:<用户主文件夹> \ Spine \ spine.log
Mac:<用户主文件夹> / Library / Application Support / Spine / spine.log
Linux:<用户主文件夹> /。spine / spine.log

Sorry for the trouble. Please make sure that no anti-virus software or firewall is blocking Spine from accessing the internet. Please also post your spine.log file. You can find it here:

Windows: <user home folder>\Spine\spine.log
Mac: <user home folder>/Library/Application Support/Spine/spine.log
Linux: <user home folder>/.spine/spine.log