- Modifié
EXCEPTION_ACCESS_VIOLATION (0xc0000005)
After several updates of my operating system, spine no longer starts. In the log I found the following:
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A fatal error has been detected by the Java Runtime Environment:
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EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x5462ded9, pid=916, tid=9596
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JRE version: OpenJDK Runtime Environment (7.0-b32) (build 1.7.0-u80-unofficial-b32)
Java VM: OpenJDK Server VM (24.80-b11 mixed mode windows-x86 )
Problematic frame:
C [ig9icd32.dll+0x1ded9]
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Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
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If you would like to submit a bug report, please visit:
http://bugreport.java.com/bugreport/crash.jsp
The crash happened outside the Java Virtual Machine in native code.
See problematic frame for where to report the bug.
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I am not sure if it is related to the driver of my video card, but I have tried previous versions of the driver without success. Currently it is updated.
Attached the complete log. I would appreciate the help.
Thank you
Sorry you are having trouble. That is a hard crash, not caused by a typical application bug. The crash occurred in ig9icd32.dll when the Spine tried to display the application window. That is an Intel graphics driver DLL and unfortunately I doubt there is anything Spine can do to avoid the crash. Are you getting the latest driver here?
http://downloadcenter.intel.com/
After install manualling the last Intel graphic driver all is ok.
Download the zip file first, for my graphic card: https://downloadcenter.intel.com/download/27803/Graphics-Intel-Graphics-Driver-for-Windows-10
1 - Unzip the file to a designated location or folder.
2 - Right-click Windows Start icon and open Device Manager.
3 - Click Yes when prompted for permission from User Account Control.
4 - Expand the Display adapters section.
5 - Right-click the Intel® graphics entry and select Update Driver Software.
6 - Click "Browse my computer for driver software".
7 - Click "Let me pick from a list of device drivers on my computer".
8 - Click "Have Disk".
9 - Click "Browse".
10 - Access the designated location or folder, and access a folder called "Graphics".
11 - Select the file called "igdlh64" or "igdlh".
12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.
13 - Reboot your computer
Regards
Great, I'm glad it's working! :happy: Thanks for coming back and listing the steps you took to fix the problem. I'm sure that will help someone in the future!